Why Mission Critical Sales Are Different

Inside a Role That Shapes Control Rooms

Every day, thousands of people sit in darkened rooms and keep the world running. Airports. Power plants. Emergency response centers. Security operations hubs.

Most people never think about these spaces. At Tresco, you will think about them every day. Because you will help shape them.

Our work begins inside those spaces. When a client calls us, they are not simply purchasing furniture. They are planning the room where operators monitor critical systems, respond to complex events, and make decisions that affect entire operations. They need someone who understands how layout, ergonomics, technology, and workflow come together to support people working in high-pressure environments.

Behind every one of these projects is a conversation. It begins with our sales team. It begins with you.

Nexus control room console

The Start of a Mission Critical Journey

Most sales roles focus on transactions. Our focus is on translation.

When a client reaches out, their challenge is often unclear. They know they need to upgrade or redesign their control room, but the path is fuzzy. Your role is to help them find clarity.

You will not become an AV engineer or a workflow consultant, but you will learn how to ask the right questions early and identify details others might overlook. You will help clients shape environments that support operators for the next 10 to 20 years, day and night, without fail.

This is the foundation of mission critical sales. It begins with curiosity and turns ambiguity into direction.

Why This Role Is Different

If you’ve read enough sales postings, you know the usual script. Make 200 calls, sell a generic product, repeat. That’s not what we do.

Our process is consultative and educational. You are not pushing a product. You are helping to design something that will be used for 10 to 20 years and relied on 24 hours a day.

You become a trusted advisor, not a script reader.

Along the way, you will build a rare early-career skillset:

  1. How to translate operational needs into layouts, solutions, and proposals
  2. How to speak confidently with engineers, architects, IT teams, and executives
  3. How to sell a high-value technical solution by genuinely adding value

This is a craft. The more you invest in it, the more it compounds over time.

A Look Inside the Work

Your days will not be repetitive. You’ll talk to people who run complex, fascinating environments: refinery operations managers, airport security leads, hydro plant supervisors, teams that keep essential services running.

You’ll work a blend of inbound interest, existing accounts, and proactive outreach within your territory. Some opportunities will come to you. Others you will kickstart by identifying organizations that operate mission-critical environments and starting relationships long before they are ready to buy. Both sides of the role are essential.

You will learn to ask questions that reveal how a control room truly works:

  1. How do operators communicate during a critical event?
  2. What sightlines matter most in this room?
  3. Where does technology live, and how is it serviced?
  4. How do people move, focus, and collaborate in this room?

Your curiosity becomes your advantage. With training and mentorship, you’ll turn these conversations into insights, and those insights into early layouts, proposals, and solutions that help people.

Some days you’ll join client meetings. Others you’ll attend industry events or tour control rooms that few people ever get to see. And yes, you’ll learn to track projects, present pricing, and guide clients through decisions.

There will be days when you lose a project or hear “not now” from a client. That is part of this work. At Tresco, you learn to treat every outcome as information, ask for feedback, adjust your approach, and improve on the next attempt. Progress is built through iteration.

Who You Are

This role is for someone who:

  1. Loves learning how things work
  2. Enjoys meaningful conversations
  3. Wants responsibility early in their career
  4. Communicates clearly and confidently
  5. Is energized by environments where technology, people, and design intersect

If you want a career where the work matters and where learning never stops, you will feel at home here.

What You Need

  1. You must live within commuting distance of a major airport
  2. Clear, fluent spoken English
  3. Reliable high-speed internet and a professional home office
  4. Curiosity and coachability
  5. Post-secondary education
  6. Customer-facing or leadership experience is an asset
  7. Technical aptitude is a bonus but not required

What You’ll Receive

  1. Full training and dedicated mentorship
  2. 50–65K base salary + uncapped commission
  3. Health, dental, vision, and wellness benefits
  4. Paid time off
  5. Work mostly from home (75%) with occasional travel to client sites and industry events (25%)
  6. A clear growth path into Account Management and Senior Sales roles
  7. A chance to build a rare, valuable, meaningful skillset

Want To Be Part Of The Team? Tell Us This

Include a short note (2 to 4 sentences): Why this role? We want to know what resonates with you, because people who connect with the purpose of this work tend to thrive here.

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Evan Turner, Key account Manager at Tresco Consoles

Evan Turner

Vice President of Sales and Marketing

Evan Turner is the Vice President of Sales and Marketing at Tresco Consoles, a leading manufacturer of 24/7-use control room furniture.

He oversees Tresco’s commercial strategy, guiding the sales and marketing teams to ensure alignment with operational goals, brand direction, and long-term corporate objectives. With nearly a decade of experience supporting mission-critical projects and Fortune 500 clients, Evan focuses on scalable growth, process optimization, and market expansion. His leadership strengthens Tresco’s position as an industry leader while helping organizations improve performance and efficiency through innovative control room solutions.